Specifications include, but are not limited to: Secure supplemental information systems technology support services on an as needed basis. St. Louis Community College, hereinafter called “the College,” wishes to establish a contract to secure supplemental information systems technology support services on an as needed basis, which will include, but will not necessarily be limited to, the following general areas of service: a. set up/installation - desktop microcomputer systems and related peripherals b. installation, imaging, updating - desktop software products c. set up/installation - projector and audio visual equipment including interactive display d. Training services and instructional design: i. classroom projector and audiovisual equipment ii. use of interactive display unit e. installation - network software products f. trouble shooting/diagnosis for systems, databases networks and software g. new installation design h. set up/installation and support of telecom systems, devices, and services i. Programming services which included: application and web development, data warehouse development, business intelligent reports development, and JSON web service development projects. j. technical project management k. cybersecurity projects and operations