1.1 Assessment • Conduct a thorough evaluation of the existing security system, including: o Camera functionality and placement o Video operations software performance o Infrastructure (cabling, servers, networking) 1.2 Maintenance • Provide ongoing scheduled preventative maintenance • Ensure optimal system performance • Document and report findings from maintenance activities 1.3 Repairs • Diagnose and repair malfunctioning cameras and system components • Provide emergency and non-emergency repair services • Maintain service logs and repair history 1.4 Replacement • Replace outdated or non-functional hardware and software components • Ensure compatibility with existing systems or recommend upgrades 1.5 Upgrades • Recommend and implement system improvements based on current technology and security best practices • Integrate with existing security infrastructure • Provide training and documentation for system users
