Proposed solutions should include, but not limited to, the following functionality and service: • Activity registrations including courses, classes, drop-ins, and custom sessions • Facility reservations • Equipment reservations and tracking • Membership management • Account management and CRM functionality • Integrated point of sale • Supports multiple payment types including cash, credit card, debit, EFT/ACH, and Apple/Google Pay • Accounting with multiple GL support • Integration with third-party accounting system (Tyler MUNIS) • Marketing and email support, including SMS and voice/email notifications • Integration with current website for online registrations and purchases • Self-serve options for customers o White labeled mobile app, preferred o Stand alone kiosk, preferred • Built-in reporting with ad-hoc report creation • Athletic league scheduling and communication • Secure data storage and encryption • PCI Level-1 compliance • Audit trails and disaster recovery plan • User-friendly interface for both staff and customers • 24/7/365 Customer Support • Dedicated Account Manager
