The contractor shall: Operate a license office under the name of the legal entity, Federal Employer Identification Number (FEIN), and IRS tax filing type identified in the signature blocks at the bottom of the RFP cover page. If the named legal entity has a DBA registered with the Missouri Secretary of State and the DBA name is in active status, the contractor may use the DBA in association with the operation of the license office.Manage such license office and perform all required duties for such office relating to the collection of motor vehicle and marine sales and use taxes and processing of related title transactions and the sale of motor vehicle and marine registrations and driver licenses (including nondriver licenses, permits, etc.) under the provisions of Missouri law, including, but not limited to section 136.055, RSMo, and chapters 32, 115, 144, 301, 302, 303, 306, 307, 643, and 700, RSMo, and state agency policies and procedures. The contractor shall employ adequate office personnel, if needed, to promptly and efficiently process the transaction volume of the office, care for the business demands of the office, and routinely provide good customer service to enable performance of the services in compliance with the requirements stated herein
