1. An MMS that can support a. Resident Reporting b. Resident Notifications c. Code Enforcement d. Interactive Maps/GIS e. Permitting f. Park Equipment Reserving g. Event Calendar h. Business Licensing i. Work Orders for subcontractors j. Sunshine Requests 2. An MMS with the capacity to support a minimum of 25 users and 15,000 residents, with the ability to scale up as the municipality grows. 3. Set up and configuration of the MMS, including training for users. 4. Ongoing maintenance and support of the MMS, including updates and troubleshooting. 5. Integration with existing infrastructure, including email, calendar, and messaging systems. 6. The ability to interact and review the MMS on a mobile device and offline. 7. The ability to interact and review the MMS from a web browser.