Training Objectives: The Missouri Department of Transportation (MoDOT) is soliciting proposals from qualified training institutions, firms or consultants to provide introductory supervisory training for new/relatively new supervisors in-person, including (but not limited to) best practice management theory, terminology and principle. The purpose of this training program is to introduce attendees to the roles and responsibility of supervision/leadership, enable them to understand the commitment required when making the decision to become a supervisor, and give them initial knowledge and skills to successfully function in that capacity. This training should focus on communication, interpersonal skills and leadership. It must be dynamic, team-based and highly interactive. The ethics of holding a supervisory position should be considered in every module as appropriate, including the difference between employee and supervisory/leadership ethics. The Offerors must be willing to include discussion about MoDOT's Values and Tangible Results as necessary. MoDOT expects the full training course to include the following topics: 1. Support MoDOT's Mission, Values & Tangible Results – including safety, service, and stability 2. Effective Communication – speaking, active listening, and exhibiting empathy 3. Awareness of policy compliance issues – the ability to maintain a work unit in compliance with federal, state, and department policies (e.g., equal employment opportunity, sexual harassment, workplace aggression, diversity and inclusion, safety, performance development, behavioral interviewing, drug and alcohol awareness, etc.) 4. Personal Responsibility/Accountability 5. Using support resources – contacting HR for help with personnel issues and other related matters 6. Situational management, situational leadership, and leadership styles 7. What is my leadership style? Personal Assessment 8. Leading and championing change – the ability to adapt to, lead, and manage change 9. Fostering a Positive Work Environment – being a role model, influencing, leading, and motivating 10. Cultivating a culture of respect, diversity, and inclusion 11. Employee recognition methods 12. Safety Leadership – the ability to create, encourage, support, motivate, and influence a safe working environment and to promote a safety culture 13. Developing a work plan and managing a project – the ability to develop work unit goals, strategies, and action plans tied to the strategic plan and MoDOT's tangible results 14. Building teamwork and collaborative efforts a. Negotiating b. Networking and demonstrating organizational awareness c. Encouraging innovations
