Specifications include, but are not limited to: The services and support of the IT Contract are provided to all departments and employees of the County including, but not limited to, thirteen County Elected Officials, eleven County departmental offices that include; Human Resources, Purchasing, Highway, Building dept., 911 Call Center, Emergency Management, Health Department, Municipal Courts, all Law Enforcement (Correctional facility and Sheriff’s office), GIS, Planning and Zoning, and additional State offices that use county resources. These include Child Support, Juvenile, and Judicial Court. 1. Support for all full-time employees, part-time employees, seasonal employees, and end users in various capacities. These totals are in excess 300 employees at any given time. 2. Nine Host servers operating twenty-seven virtualized servers, three separate physical domain servers, three back up servers, two standalone web (intrusion detection) servers, and five physical firewalls. All servers, virtual machines, and client PC’s use Microsoft Operating Systems. 3. Between all locations there are fifty-five managed switches, fifteen unmanaged switches, five firewalls twenty-seven managed wireless access points and six unmanaged wireless access points. 4. Network and VLAN Support for approximately 300 Mitel Hosted VOIP phone devices. 5. Sixty-five networked printers and scanners combined. 6. 325 desktop workstations. 7. Over seventy-five mobile devices including, but not limited to, MiFi’s, ToughBooks, Tablets/IPADs, and Smartphones. 8. Nineteen plus business related applications for various departments. These are for departmental needs including mission critical applications such as GIS, Omnigo, MULES, Watchguard, Security Cameras and door access, accounting, Human Resources, etc. Included in this list are the more well-known office and protection type applications including Microsoft Office, Adobe, Chrome, antivirus, etc. 9. Approximately twenty-three custom in-house applications. These applications require expertise in: i. General: Unix, Linux, Windows 7/10/11, Windows Server 2012/2016/2019/2022, IBM NMOM, TIVOLI, and Jasper Report, IIS. ii. MS-SQL Firebird, and mySQL iii. User Interface (UI) Development: Angular, Postman, and JavaScript iv. Build Tools: Gradle and Bitbucket. v. Amazon Web Services: ELB, ALB,WAF, EC2, SQS, IAM, RDS, Elasti Cache, Kinesis, and Microservices Architecture. vi. Java Development: Spring Boot, JPA, Rest, Batch, Cashing, Security, and Thymleaf. vii. .NET Technologies Development: VB and C#. viii. Web Security Services: OAuth, Tokens, SSL, and Jasypt. ix. Project Management: Jira