Specifications include, but are not limited to: The Contractor will administer Healthcare, Dependent Care, and/or Limited Purpose Flexible Spending Accounts (FSAs) for eligible members; manage the FSAs and all required reporting; interface with the County benefit administration and payroll systems as needed; offer online member account services; respond to questions from members; provide member educational materials; provide training to benefits administration staff on the operation of the FSAs and collaborate with other County vendors (i.e. third party administrators (TPA) and communications vendor) as necessary. The County will handle the enrollment of members in the FSAs and forward eligibility data to the Contractor. This is not an exhaustive listing of services required by the County. In addition, the Contractor will open a HSA for eligible members; manage the HSAs and all required reporting; facilitate the transfer of existing employee HSAs to Contractor’s financial institution, interface with the County benefit administration system; educate members on the investment strategies and financial options available for accountholders; offer online member account services; respond to questions from members; provide member educational materials; provide training to benefits administration staff on the operation of the HSA and collaborate with other County vendors (i.e. third party administrators (TPA) and communications vendor) as necessary. The County will handle the enrollment of members in the plan and forward eligibility data to the vendor. This list is not exhaustive nor exclusive of the services required by the County.
