Specifications include, but are not limited to: IT Services Email Account Archiving - Price per Month Amount of Storage Included Offsite Data Storage/Backup - Price per Month Amount of Storage Included Office 365 – Price per account per month Cybersecurity (firewall maintenance, threat management) - Price per Month Threat management (maintaining malware and virus protection on city computers) - Price per Month Netmotion License (secure connection for MDTS) Security Camera System Maintenance Response time for onsite IT services Response time for remote IT services Optional IT Services Support for Avaya PBX – SMB R9+ with model 9508 handsets (Business Hours) - Price per Hour ___________________________ Software or hardware purchasing support - Price per Hour ___________________________ Running cable/wiring indoors - Price per Hour ___________________________ Splicing fiber/installation - inside Price per Hour.
