Specifications include, but are not limited to: The contractor shall make reservations for all commercial modes of transportation. Delivery methods will be advised to the individual traveler by the booking agent. The contractor shall be aware of and assist the traveler in compliance with the following: 1. The use of first-class fares or business fares referenced above. 2. Full coach fare may be used only if no lower unrestricted fare is available 3. Off-peak, excursion, promotional and other types of discount fares should be used if the use of these fares will provide adequate travel arrangements and reduced costs to the state. 4. Transportation reservations and itineraries for travel by airline or other public carrier. 5. Vehicle rental services using the State of MS contracts. The contracts can be viewed online at: http://www.dfa.state.ms.us/Purchasing/Travel/Travel.html. 6. International travel, including assistance in obtaining passports, visas, health documents and advice. 7. Reservations for lodging. 8. Detailed traveler’sitineraries. 9. Maintenance of records for each agency and traveler.