Specifications include, but are not limited to: 1. The Independent Contractor will coordinate all communications with the Agency through the CPS Director of Centralized Intake Operations. 2. The Independent Contractor shall provide staffing as requested by the Agency, including 1) sufficient amount of Intake Specialists willing and able to cover the specific hours required, and 2) related administrative services. Intake Specialist (68,640 hours/yearly provided by multiple employees on schedules consistent with intake volume needs) Summary of Duties: • Intake Specialists will interact with callers or review information otherwise submitted (electronically, by mail, or by fax) related to allegations of child abuse, neglect, and exploitation or other concerns related to the safety or wellbeing of a child. • Intake Specialists will handle the information professionally and with a sense of urgency, ensuring that information is assessed accurately using standardized procedures, documented accurately, and relayed in a timely manner to required recipients.