a) Technical Requirements Platform/System/Solution minimum requirements: • Solution must provide apps for Android and IOS operating systems. • Be accessible from app or website (via smartphone, laptop or desktop) • The system must support single sign-on (CAS, Shibboleth, or SAML) and DUO twofactor authentication. • Must be compliant with WCAG 2.0 AA accessibility standards. • Must provide a VPAT. • Must provide a completed Higher Education Cloud Vendor Assessment Tool (HECVAT) (lite version available at: https://www.ren-isac.net/publicresources/hecvat.html). • System must be secure and meet all local, state, and federal data security standards, including FERPA. • Provide a statement stating your company is compliant with FERPA. • Must provide integration with Adobe Sign electronic signature software. • Ability for Students to receive services via telephone (smartphone or non-smartphone), app, or website. b) Users There should be no restrictions on the number of users. User permissions and accesses to various system functions should be role based with users allowed in multiple roles. Role-based permissions govern each user’s rights to add, edit, and view information within the system. There should be capability to accommodate tiered access based on roles. c) Reporting/Forms, Custom Fields, Files • Reports should be provided in multiple formats. Most reports, if not all, should be viewable on screen with options to download in Excel, PDF, CSV, Word (.doc/.rtf), or API access. • Meaningful mental health KPIs should be tracked and presented to SCS in such a way that they provide meaningful insight and actionable intelligence that can drive overall student mental health improvements. • The bidder should explain in detail the reporting function of the system.
