Specifications include, but are not limited to: The Vendor shall also provide with respect to all security guard workers provided to MSDB: a. Assign a Vendor Account Representative to work directly with the MSDB assigned representative; b. Designate a contact person available twenty-four (24) hours daily for communication with the MSDB, if required; c. Fulfill MSDB requests for guard(s) within twenty-four (24) hours of request; d. Maintain a sufficient pool of qualified guards large enough that if, for any reason, the scheduled guard does not report for duty or must be replaced, the security company can provide a replacement guard within two (2) hours after notification; e. Replace, at no additional expense to the MSDB, any guard not performing satisfactorily within two (2) hours; f. Ensure that the guard(s) are always in complete uniform and well-groomed; g. Provide all materials, serviceable flashlights, rain gear, uniforms which are clean, in good repair, easily recognizable and identify the guard as an employee of the Vendor, and any other miscellaneous equipment which may be needed; h. Provide the required number of qualified, competent, well-trained, drug-free, and appropriately dressed security guards to perform the duties required identified in the Work Schedule specified in Exhibit A; i. Ensure that the contract security guard reports to work at the time and place specified by the MSDB; j. Abide by all ordinances and laws pertaining to the MSDB’s operation and secure all required licenses, permits, certifications, trainings, background investigations, fingerprint checks, and drug tests...
