2.2.1. Accurately describe the required job duties to all janitorial employees; 2.2.2. Maintain a sufficient pool of qualified janitorial workers large enough that if, for any reason, the scheduled worker does not report for duty or must be replaced, the janitorial company can provide a replacement janitorial worker within two (2) hours after notification; 2.2.3. Assign an Account Representative to work directly with the designated PERS representative managing the contract; 2.2.4. Designate a contact person available twenty-four (24) hours daily for communication with the PERS representative, if required; 2.2.5. Ensure that the contract janitorial worker reports to work at the time and place specified by the PERS representative. 2.2.6. Ensure all janitorial services are provided during the hours specified by the PERS. 2.2.7. Provide the required number of qualified, competent, well-trained, drug-free, and appropriately dressed janitorial workers to perform the duties required during the shifts required. 2.2.8. Replace any contract worker(s) or employee(s) not performing to the satisfaction of the PERS within forty-eight (48) hours of a request to do so by the PERS and at no additional expense to the PERS; 2.2.9. Ensure that janitorial worker(s) are in complete uniform and well-groomed at all times; 2.2.10. Provide all janitorial cleaning supplies (such as, disinfecting cleaner, etc.) and materials (such as, but not limited to brooms, mops, vacuums, etc.) in good working order and clean.