Loading...
Skip to main content
< Back to results

TEAMMATE UPGRADE AND MAINTENANCE/SUPPORT


Location
Minnesota
Publication Date
05/06/2019 12:32 PM EDT
Closing Date
05/20/2019 03:00 PM EDT
Issuing Organization
State of Minnesota - Office of Enterprise Technology
Solicitation Number
Description

Specifications include, but are not limited to: Provide application support, including software updates, for the TeamMate software used by the Minnesota Department of Commerce Insurance Division. TeamMate is software that is used for Internal Audit and Controls Management, and Internal Audit data analytics. The State’s goals are to have full support available to the Department of Commerce for the TeamMate software; upgrade the TeamMate software from version 11 to version 12; and implement the hosting solution available from the NAIC. The contractor will provide the State with IT consulting and help-desk support for the TeamMate Distributed and Centralized software, Citrix, and associated components on an as-needed basis. This includes regularly scheduled help-desk support, remote on-call support during regular business hours, 24/7 on-call incident support, issue handling and maintenance. The contractor will provide consulting services to design, set up, configure, implement, deploy and support the required upgrade of TeamMate, TeamMate data, and additional components from version 11 to version 12.

Source
https://supplier.swift.state.mn.us/psp/fmssupap_9/SUPPLIER/ERP/c/AUC_MANAGE_BIDS.AUC_RESP_INQ_AUC.GBL?Page=AUC_RESP_INQ_AUC&Action=U&TargetFrameName=None (opens in a new window)

Get instant access

Get instant access to solicitation details & future business opportunities.

to solicitation details & future business opportunities.

Get Access

Vendor packages with access to similar open solicitations

Matching bid notifications & access to all Statewide & Group bid details

Statewide

Matching bid notifications & access to all Statewide & Group bid details

Matching bid notifications from participating agencies

Group

Matching bid notifications from participating agencies

Access participating agency bids

Basic

Access participating agency bids