1. Items will be ordered in multiple orders by various department on an as-needed basis. 2. Items will need to be complete and delivered within 2 weeks after receipt of order. Some orders will require a 24/48-hour turnaround timeframe with the same unit cost pricing. 3. The Contractor will also be responsible to implement and manage an online staff uniform store with no additional cost to the city. Orders will vary in volume and items will be processed as employees place orders. 4. The Contractor shall be responsible for furnishing all labor, tools and material necessary to provide apparel, embroidery and screen or digital printing services as detailed in this request for bids. 5. Correction of Work: The Contractor shall promptly remedy all issues that arise with the quality of workmanship of all items provided under the contract. The Contractor shall promptly repair or replace all unacceptable work in accordance with the Contract and without expense to the City. Upon failure of the Contractor to comply with any order of the City to remedy unacceptable work, the City will have the authority to deduct the cost of service from any monies due or to become due to the Contractor. 6. Delivery: Once a firm date has been presented by Contractor for the delivery of goods or services, said goods or services shall be delivered on that date. An exemption may be made by the Project manager in instances of delay due to acts of God, employee strikes, and other causes beyond the control of the Contractor. Upon occurrence of such delays, the Contractor shall immediately notify the City of any delays, and the City shall have the right to cancel the order and have such work performed at market price for immediate delivery and all excess costs shall be paid by the Contractor whose work was delinquent. The delay of delivery, excluding the exceptions listed above, may be deemed by the City as grounds for termination of contract. 7. Backorders: if the Contractor experiences a backorder of items from its manufacturer or distributor, the Contractor shall immediately notify the Project Manager and ensure such backorders will be filled within 15 calendar days from date of order. It is understood and agreed that the City, in an instance of delay of goods, may, in its discretion, verbally cancel delayed orders and seek such orders from alternate sources. Upon review, the City may deem such delays as grounds for termination of contract, as determined by the City.
