1. Perform outreach to multifamily properties to identify properties that need assistance. a) In collaboration with county staff, consultant will develop a plan to identify and contact properties that have not received assistance through the county’s multifamily recycling program. The county will share the list of properties that have been assisted through its multifamily recycling program. b) The county will continue to manage assistance requests and material orders through its apartmentrecycling@hennepin.us email account and produce and send out a bimonthly Apartment Recycling electronic newsletter. The newsletter has over 2,900 subscribers and typically results in approximately a dozen orders/requests each issue. i. New assistance requests will be forwarded to the consultant for follow-up. The property should be contacted by the consultant within 2 business days of receiving the request from the county. ii. Reorders will be handled by county staff; however, we may ask for help from the consultant if demand is high. c) Consultant will coordinate with county and city staff to ensure efforts aren’t duplicative in cities doing their own multifamily outreach. 2. Provide technical assistance and consulting services to 75-150 new multifamily properties each year. New properties are considered properties that county staff have not worked with previously or properties that haven’t worked with the county since 2020. At least half of the new properties that receive assistance from the consultant should be properties that have never received assistance from the county. If the proposer thinks a higher or lower number is more feasible, please provide the number and justification. The consultant may be asked to assist returning properties, depending on the workload of county staff, but the county and consultant will discuss and mutually agree upon the process for assigning returning properties to the consultant. a) Provide technical assistance to guide multifamily property owners, managers, and associations in their decision-making processes on cost-effective waste management service strategies, waste reduction, organics collection, and recycling using best management practices. Any multifamily property that has requested assistance on waste issues and has received assistance in the form of information or recommendations to address those issues will be counted toward the annual numeric goal. Prior to conducting their own site visits, the consultant shall shadow three site visits with Hennepin County staff. The county may also request shadowing a site visit with consultant staff at any time. b) Work directly with property owners, managers, and associations to help them implement changes in waste management practices, including but not limited to review of waste streams, cost analysis, analysis of material handling, analysis of reuse/reduction/donation opportunities, evaluation of organics management and/or recycling service options, contracting, "right-sizing" of various services and resident training. c) Serve as a liaison with haulers and other service providers to facilitate the implementation of reuse, donation, organics and recycling collection systems and cost-effective waste management practices when requested by multifamily properties. d) Educate property owners, managers and associations on city and county recycling requirements and compliance. e) Follow up with properties that have received assistance to encourage and trouble-shoot implementation. Every property assisted will receive at least one follow-up contact to advance implementation. f) Promote the work on behalf of Hennepin County. i. All work outlined above will be done on behalf of and in coordination with the county g) At minimum, each new property will require an initial site visit and follow up site visit. If the consultant feels additional touch points are necessary, the consultant should describe that in their proposal.
