Provide Managed Print Services for Dakota County which will yield the following service and benefits: • Continued use of Konica Minolta MFD devices • Provide a complete service offering for Managed Print Services (as Vendors will define in the RFP response) • Design, plan and implement a solution that addressesthe needs of the County • Provide administrative and technicalsupport for the County for the entire fleet • Improve asset utilization – rightsizing fleet, optimize environment • Provide consistent and efficient administration of printing and MFDs • Administer a customer service approach to obtaining service and supplies • Continue a cost per page billing system which can be invoiced to individual departments • Provide comprehensive performance and statistical reporting • Focus on customersatisfaction with a disciplined service management approach • Reduce energy consumption and environmental impacts o Continued Utilization of Paper cut software application • Provide a comprehensive, easy to use reporting platform • Provide training for Procurement and Information Technology (I.T.) staff and end users if applicable • Provide badge authentication and ‘Follow Me Printing’ options; i.e. PaperCut software or equivalent
