1. Vendors will be required to provide, but will not be limited to, the following services: a. A dedicated general liability insurance services team b. A dedicated team of experts that cover all areas of the workers compensation process c. Dedicated claims specialist d. Provide support for general liability and workers compensation claims investigation, payment, reporting, negotiation and reconciliation of claims e. Mid-term policy meetings f. Pre-renewal strategy g. Renewal of coverages and marketing to insurance carriers h. Issuing of certificates of insurance i. Assemble and complete workers compensation audits j. Address all audit questions k. Risk identification and analysis l. Policy review and analysis m. Review of all COL’s obtained by Metro Bus n. Special event coverage (e.g. – State Bus Roadeo) o. Loss prevention services p. Claims management and advocacy q. Litigation administration and advocacy r. Facilitate buildings and content appraisals as needed s. Compliance support t. Training and webinar resources u. Metro Bus safety committee participation v. Quarterly open claims and workers compensation review meetings w. Coordinate insurance carrier resources x. Two (2) year Retention Option for Workers Compensation y. Cyber Security Options
