• To provide any of the following drug testing options, using both scheduled and unscheduled appointments, pursuant to the direction of the County Case Manager: o Hair Follicle-Mobile o Hair Follicle-Contractor’s on-site facility o Nail o Transdermal Patch Collection o Saliva Swab o Random Urinalysis o Urinalysis Confirmation o Urinalysis Supplies o Other as mutually agreed upon by County and Contractor • Contractor will conduct on-going, in-service training, at no fee, for Dakota County staff on a schedule determined with the County. o Administrative training: Contractor’s web-based referral system as reasonably requested by the County. o Product/Process: as reasonably requested by the County. • Contractor is responsible for appropriate service delivery which often requires open discussion considering the real-life experiences of the people served, paying attention to the impact of pervasive racism and bias. o At the referral level, it means inquiring with families about how to integrate their family or individual culture into service delivery. o At the service level, it includes attention to outcomes for families receiving services in order to assess whether effectiveness differs in cultural communities and responding to any differences. o It is expected that while performing services for the County, the Contractor shall abstain from unacceptable behaviors including, but not limited to: Racial, ethnic or discriminatory jokes or slurs; Hostile, condemning, or demeaning communications, both verbal and written; Behavior demonstrating disrespect, dishonesty, intimidation, or disruption to the work relationship; and Retaliation against any person who reports or addresses unacceptable behavior.
