Social workers can easily request transportation services for their clients The request can be completed in a timely manner without a lot of repetitive data entry. Fields are prefilled when data is available Requests can be made from a laptop or mobile device Changes to original requests can be made with as few steps as possible. Ability for requesters to have insight into County case management assistants team capacity on a calendar. The ride scheduling process contributes to equity, transparency, and efficiency by: Quickly assessing County case management assistants team capacity (dates and times where there are available drivers) Matching transportation requests with available drivers with consideration for geographic location of the driver and child being transported Adapting to changes of passengers, locations, dates, times, instructions etc. by multiple user groups. Providing a calendar view of transports by day, week, and month (with the ability to drill down to each driver’s schedule) Track transportation assignments and outcomes including 1) occurred, 2) cancelled, 3) no show
