Accept placements of families including male and/or female heads of households, adult children, and children 0 – 17 years of age at night and on the weekends and holidays. Provide participant orientation to include: review of fire safety procedures; participant rights and responsibilities; facility house rules; non-discrimination and harassment policies; medication policies; grievance and right to appeal process; participant right to confidentiality; and review and completion of basic profile information in the Homeless Management Information system. The selected provider will be responsible for ensuring that meals are provided to shelter residents in a cafeteria type setting in accordance with the Emergency Housing Standards and the State Child and Adult Care Food Program. The provider will collaborate with the County to determine the most effective meal service model, including contracting, procurement, budgeting, and billing processes. The final approach to meal service will be developed in coordination with the County and must align with all applicable regulations and funding requirements. Maintain a minimum staffing ratio of 1 direct service staff per 20 residents during the day and a ratio of one direct service staff per 40 residents overnight. Maintain internet connectivity and systems requirements to access the Homeless Information Management System (HMIS) and other applications necessary to process participant information and completed required reports and invoices. The selected provider is responsible for ensuring that the building and property remain clean, safe, and well-maintained. The provider must ensure that the facility meets all health and safety standards, passes required inspections, and upholds conditions suitable for safe and habitable living by providing daily maintenance, custodial, and laundry services. Additionally, the provider must promptly notify the County, as the property owner, of any maintenance needs or necessary repairs beyond basic daily maintenance to prevent deterioration of the facility and ensure continued compliance with all applicable regulations.
