A. Perform a Utility Cross Connection Control Program review. Items for review include the following: • Review State and local regulations and be aware of periodic changes to the regulations • Review and recommend any required changes in the CrossConnection Ordinance • Review timeliness for program notices (Inspection Notice, Compliance Notice, Non-Compliance Notices 1-2, PenaltyNotices) • Special Program Notices • Prioritize inspections • Review procedures and protocol for addressing specific hazards. • Review program reporting procedures • Review educational and public awareness brochures • Obtain updated facility listing and address information • Maintain database of businesses and be aware of a change in business use or change in tenant of a commercial business • Establish facility inspection schedule • Review high hazard and large industrial facility inspection/containment procedures B. Complete inspection (initial inspections, re-inspections, compliance inspections) of approximately 454 commercial, industrial, institutional facilities and miscellaneous water customers per year within the City of Norton Shores using the containment and isolation review approach as supported by Michigan Department of Environment, Great Lakes and Energy (EGLE). Unless otherwise specified, all inspections will be ofthe entire potable water distribution system. Inspectors will survey all exposed piping and/or use the point-of-use inventory method of inspection. New Inspections shall include first time inspections of new accounts not previously included in the cross-connection programs. Reinspections shall include the annual inspection of high hazard accounts annually, and the periodic (every five years) inspection of low hazard accounts. Compliance inspections shall consist of inspections at accounts of corrective actions completed to confirm correction of previously noticed non-compliance conditions. C. Provide proposed inspection plan to the City for review prior to commencing inspections. The proposed plan should provide priority to high hazard customer accounts. D. Coordinate and notify customers of testing requirements and inspections and/or re-inspections in writing. E. Provide up to six (6) ASSE approved hose bibb vacuum breakers and anti- frost hose bibb vacuum breakers per facility as required, in order to place the facility into immediate compliance at the time of inspection, incidental to the inspection fees. F. All testable & non-testable backflow prevention devices, program requirements and relevant code violations will be documented during the on-site inspections. G. All existing backflow prevention devices (i.e. testable & non-testable) must be inspected, inventoried and documented. Records shall be maintained of the account Owner’s device test results. All testable devices are required to be tested annually by the account owner’s agent. H. Generate all program notifications for users failing initial inspections and/or re-inspections informing them of installation requirements and/or testing requirements. I. Perform compliance inspections for each non-compliant location upon notification of completion of compliance requirements. All compliance inspections will be scheduled and completed as required. J. Provide full-time phone support for customer questions by a trained individual. The Contractor’s phone will be staffed during normal business hours, Monday through Friday. An automatic message service will be provided for after hour calls.
