• Stipend Processing and Disbursement: o Receiving and verifying landlord applications for stipend payments, ensuring completeness and accuracy of all required documentation. o Verifying landlord eligibility for the Program, including confirmation of RRP training completion and valid Certificate of Compliance for each listed rental property. o Processing stipend payments to eligible landlords in accordance with the Program guidelines and established payment schedule. o Maintaining accurate records of all stipend payments, including payment dates, amounts, and recipient information. o Generating reports as required by the City of Detroit (hereinafter referred to as "the City") detailing stipend payments, program participation, and other relevant metrics. • Document Management: o Collecting and securely storing all required documentation from landlords, including: Rental property addresses (up to three per landlord). Copies of Certificates of Compliance for each rental property. Copies of RRP training completion certificates for each landlord. Any other documentation deemed necessary by the City. o Maintaining a secure and organized filing system (electronic and/or physical) for all collected documents. o Ensuring confidentiality of all landlord and property information. • Communication and Reporting: o Serving as the primary point of contact for landlords regarding stipend payments and related inquiries. o Responding promptly and professionally to landlord inquiries via phone, email, or other communication channels. o Providing regular updates to the City on program progress, including the number of participating landlords, stipend payments disbursed, and any challenges encountered. o Preparing and submitting reports to the City as required, including financial reports, program participation summaries, and other relevant data. • Compliance and Auditing: o Adhering to all applicable laws, regulations, and City policies related to financial management and data privacy. o Cooperating fully with any audits or reviews conducted by the City or its designated representatives. o Maintaining accurate and auditable records of all financial transactions and program activities.
