1. ControlUp for VDI - Advanced a. Michigan Medicine only (1,001 – concurrent users) with Standard Support b. Michigan Medicine only (1,001 – concurrent users) with Enterprise Support c. Michigan Medicine only (5,001 – concurrent users) with Standard Support d. Michigan Medicine only (5,001 – concurrent users) with Enterprise Support e. Michigan Medicine only (5,001 – named users) with Standard Support f. Michigan Medicine only (5,001 – named users) with Enterprise Support g. Michigan Medicine only (10,001 – named users) with Standard Support h. Michigan Medicine only (10,001 – named users) with Enterprise Support i. Michigan Medicine only (Site license) with Standard Support j. Michigan Medicine only (Site license) with Enterprise Support For any pricing quoted, please describe: 1. Software support services and resources provided 2. Update and release/revision cadence and process 3. User training support & resource provided
