Specifications include, but are not limited to: Calhoun County is soliciting proposals from experienced commissary service vendors to provide to the County Correctional Center, a full range of commissary services for the inmates. 3.1.1 To deliver high quality commissary services to the inmates of the County Correctional Center. 3.1.2 To operate the commissary service program in a cost effective manner and at no cost to Calhoun County. 3.1.3 To operate the commissary in an effective manner in order that the safety and security of the Correctional Center shall be maintained. 3.1.4 The County requires a system which will offer fair commissary prices to inmates and maximizes revenue opportunities for the Office of the Sheriff. 3.2.1.1 Products and services which are not specifically requested in this RFP, but which are necessary to provide the functional capabilities proposed by the contractor, shall be included in the proposal. These capabilities should include but not be limited to any electronic methods for increasing the sale of commissary items, assisting inmate fund accounting, providing inmate and detainee families electronic access to commissary ordering for incarcerated family members and methods of returning inmate funds at the time of their release. All services are expected to be bilingual with the languages English and Spanish. 3.2.1.2 The Contractor will provide commissary services to the inmates of the Calhoun CountyCorrectional Facility so as to provide each inmate with access at least one time per week. Deliveries of completed orders will arrive within 24 hours after orders are sent. 3.2.1.3 Proposals will include a turnkey solution where the commissary provider is responsible for all areas of service delivery. The proposal shall outline the provider’s plan for efficient distribution of order forms, how orders will be submitted by inmates and detainees, order fulfillment, and product delivery. This proposal should include any technological methods the commissary provider will use to accomplish their plan. The commissary contractor shall be required to program an interface between the commissary system and the current Jail Management software’s inmate accounting module so that funds will be electronically deducted immediately and the inmate will be given a notice of his new balance with his receipt for the order. It is expected any technology used by the provider will accomplish these tasks. 3.2.1.4 The contractor will deliver the orders to individual inmates in their housing units.
