Baldwin Township (≈10 staff across two primary sites plus auxiliary locations) uses Microsoft 365 and common municipal applications (e.g., BS&A). The Township desires a stable, security‑forward MSP or IT partner with proven IT management experience, consistent support when required, the option of on-site support, clear service levels, and a proactive asset lifecycle plan. Objectives: ● Identify IT Providers or MSPs with proven stability (financial, staffing, and incident response resilience). ● Understand security posture, including controls to prevent/contain MSP‑originated breaches. ● Clarify service models suitable for a small township (fixed fee vs. hybrid; on‑site vs. remote). ● Elicit best‑practice guidance for device lifecycle, backups/DR, and governance. ● Prepare the basis for a concise, comparable RFP.
