The contractor must: Accept or reject written referrals from MDHHS within one business day. Contact with the MDHHS referring worker within five calendar days of accepting the written referral to: a) Service 1 of 2: Direct Family Assistance: Confirm the referral Discuss case dynamics Identify family needs Develop service goals and objectives Establish time frames and a schedule of contact b) Service 2 of 2: Parenting Time Support: Confirm the referral Discuss case dynamics Parenting time restrictions including who can and cannot attend parenting time, court ordered restrictions, etc. Parenting time needs The goals and objectives identified in the Parent Agency Treatment Plan which includes the Parenting Time Plan and schedule Contact the client within seven calendar days of accepting a referral by telephone or face-to-face to: Explain the service Determine the client’s willingness to participate Establish a mutually agreeable date to conduct a home visit 4) Document each attempt to reach the client(s). Notify the MDHHS referring worker and withdraw the referral if unable to contact the client within seven calendar days of the referral. Geographic Area The Contractor must provide services described herein in the following geographic area: Chippewa, Luce and Mackinac Counties.
