Specifications include, but are not limited to: Must interface with Okta (SAML) for single sign-on. • Cloud-based SaaS solution. • Mobile friendly and accessible interface or mobile app for both front-end users and administrative staff. • Upgrades to software and hardware are to be included in the annual service agreement and shall not be an additional expense. Describe upgrade notification process. • Software must provide either APIs or other import method to integrate data from our ERP, SIS, and other systems on campus. Please describe. • Proposed solution must provide a test instance. Must provide a test instance before and after implementation. Test instance must be refreshed from production instance on a regular basis. Please describe.