Specifications include, but are not limited to: The successful proposer will be required to develop and maintain a comprehensive licensing software platform for the City's marijuana licensing program. The Software will streamline and automate the licensing and renewal processes, ensuring efficient management of various marijuana licenses issued by the City of Detroit. Requirements Gathering: The successful proposer will be required to conduct a thorough analysis of the City of Detroit's marihuana licensing requirements. This will involve meetings with key stakeholders, understanding existing processes, and identifying pain points and opportunities for improvement. Software Design and Development: Based on the gathered requirements, the successful proposer will design and develop the Software. The Software must include the following key features and functionalities: ◦ Online Application Portal: A user-friendly web-based portal allowing applicants to submit marihuana license/permit applications electronically. ◦ Workflow Automation: Automated routing and approval processes to streamline the application review and approval process. ◦ Document Management: Secure storage and retrieval of supporting documents associated with license applications. ◦ Payment Integration: Integration with secure payment gateways to facilitate online fee payments. ◦ Renewal and Expiration Management: Automated reminders and notifications for license renewal and expiration dates. ◦ Reporting and Analytics: Comprehensive reporting capabilities to generate insights and track licensing activities. ◦ User Management: Role-based access control to ensure appropriate access levels for different user groups. ◦ Integration Capabilities: Ability to integrate with existing systems, such as City of Detroit databases or CRM systems, as required. ◦ Payment Card Industry (PCI ) Compliant: The Software must be PCI Compliant.
