Specifications include, but are not limited to: This successful bidder of this contract will review the day to day operation of the UMA Physical Plant Controls Group from the work task initiation, delivery of service, to documentation and closure of the work task. Included in this review will be an evaluation of the current work flow and staffing effectiveness with recommendations. At the conclusion of the contract UMA will be in possession of 2 written & 1 electronic report(s) of sound industry advice concerning the operation of the UMA Controls Department. All policies and procedures will have been reviewed, discussed and brought up to date. New policies and procedures will be developed where needed. Including forms, logs and check sheets needed.