Specifications include, but are not limited to: Medical Interpreter Training* ✓ Understanding the Role of the Interpreter ✓ Basic communication skills (Listening, Memory, Note taking) ✓ The Interpreter Code of Ethics ✓ National Standards of Practice ✓ Triadic Communication ✓ Dynamics of cross-cultural communication ✓ Professional ethics ✓ Methods of interpretation in special settings ✓ Role playing ✓ Basic Medical terminology & more ✓ Culturally and Linguistically Appropriate Services (CLAS) in Health and Healthcare Training content including: • Federal CLAS standards • Dynamics of cross-cultural communication • Utilization of medical interpreters Language/Cultural Access Training to Mainstream Providers Deliver training(s) and/or skills building to state and local agencies serving refugee populations. Trainings must cover the following topics: ✓ Effective strategies for working with LEP individuals ✓ Utilization of interpreters ✓ Cross cultural communication strategies