Specifications include, but are not limited to: In support of the Commonwealth’s ongoing efforts to mature its asset management process, EOTSS has acquired the Software Asset Management application from ServiceNow. This application will complement our existing ServiceNow offerings and will be able to optimize and control software assets, resulting in increased cost visibility and potential cost savings. EOTSS is seeking a vendor to assist with the configuration of ServiceNow’s Software Asset Management application. The configuration services will include business consulting, development of a strategic approach, technical configuration, testing, go-live support, and training services, as well as guidance regarding ongoing maintenance and growth.