Technical Requirements: • Experienced Craft CMS or custom-build WordPress developer (strong preference for those two options but open to others) o System must be user-friendly for nontechnical staff to make updates • Custom web page development skills (custom HTML and JavaScript) that includes all aspects of front and back-end development; specifically, the selected developer and/or agency will need to be able to build: o A new ONE Mortgage calculator o A new project portfolio map which may either reference or include additional information from other teams not shown on the current map o Powerful search function o Integrated application forms that collect data • UI/UX design o We are a quasi-public non-profit organization with a very broad mission and many diverse audiences. In addition to the general public, researchers, and housing advocates, we do both business-to-business and business-to-customer transactions. We want to ensure that our site is easily navigable for discrete audiences. • The selected developer and/or agency will be responsible for all aspects of quality assurance testing and should detail the quality assurance and warranty process in the response, including the client's involvement in testing and final acceptance. • Accessible/ADA Compliant; accessibility audit; able to implement accessibility and language translation options (including Spanish, Chinese, Portuguese, Cape Verdean Creole, Haitian Creole, Russian, Vietnamese and Khmer Cambodian). The website must comply with the Americans with Disabilities ACT (ADA), Title II, and meet the required standards. The selected developer must provide documentation of accessibility testing. Additionally, the site must remain accessible across desktop and mobile platforms. • Test environment available on an ongoing basis. • Third-party software integrations (MailChimp, SalesForce) • Mobile device optimization • Training • Ongoing maintenance and support; include defined service level agreements • Cybersecurity – include a cybersecurity plan outlining access to controls, logging and alerting, a vulnerability assessment and general best practices. • Bidders offering hosting services must be SOC2 compliant.
