Specifications include, but are not limited to: A. Ability for multiple ISP’s to serve a single location using the same Customer Premises Equipment (CPE). B. Ability for each customer to automatically switch ISP’s using an internet browser autonomously without Bidder or service provider involvement. C. Capable of providing symmetrical active ethernet service speeds of 1 gigabit per second to accommodate up to 20,000 customers. (NOTE: we need to define/quantify the meaning of that number. It certainly doesn’t represent the total number of homes in town, correct?). D. Integration and Compatibility: a. Support API integrations for ISP billing, customer management, and other critical system software. b. Compatible with various CPE devices and should support a wide range of hardware Bidders. E. Efficiency Capabilities: a. Real-time analytics and reporting for ISPs and network operators. b. Capacity to detect and manage network congestion. c. Feature for subscribers to lodge complaints and receive support directly through the platform. F. Layer 2 Hardware Compatibility: a. Ability to seamlessly integrate with a diverse range of Layer 2 hardware providers without compromising the functionality or efficiency of the open access system. b. The software should have modular architecture, allowing for ease of adaptation when incorporating new hardware technologies. G. Preferred Platform Features: a. Point-to-point and point-to-multi-point private ‘circuits’ between locations. b. Platform two-way integration with utility billing solution. c. Platform integration with fiber asset management solution. d. Platform integration with trouble ticket solution. e. Platform integration with network management/monitoring solution. f. Platform integration with a managed WiFi service or ability to provide end user managed WiFi. H. Open Access Provider Platform, Provide examples of the following: a. Subscriber View b. Internet Service Provider (ISP) View c.Network Operator View C. Subscriber view for: a. Enrollment of ISP services. b. Discontinuing or changing ISP’s. c.Managing event log notifications. d. Network performance observation. e.Monitoring and Alerting System: i Real-time monitoring dashboards customizable for different roles. ii Automated alerting mechanisms for any system anomalies or failures. iii Reports on system usage, peak load times, and potential network bottlenecks.
