Specifications include, but are not limited to: services of qualified, professional technology vendors toprovide Information Technology (IT) support services for its computer based informationtechnologies system and network. The firm selected must be fluent in Microsoft Operatingsystems, TCP/IP and TCP/IP routing, Firewalls (IPFW), SMTP, VPN Tunnel and remote access.The firm selected must have working knowledge of VOIP systems, Flight Information DisplayScreens/Public Address (FIDS/PA) Systems, Access Control Systems and requirements for PCIcompliance. Nantucket Memorial Airport – RFP for IT Services 2022 Page 2The nature of the service will be ongoing upgrade, support and coordination of this system toensure proper implementation of new technologies, general management and operation, systemand server backup and restore, engineering and creation of software utilities and scripts toperform various tasks, maintenance/troubleshooting of the system (hardware and software) aswell as supporting high speed, redundant Internet connectivity including DNS services, andEmail service.
