Program Planning and Management • Overall Program Organization • Program Team & Capacity Planning/Budget • Governance Design & Implementation • Implementation Planning & Execution Oversight Change Management • Training, Communications Planning • Training, Communication Execution • Post Implementation Training & Support Business Process Transformation • Business Process Current State/Opportunities and Use Cases • Business Process Redesign Pilots • Impacted Policy Assessment and Updates • Operating Model Redesign • Chart of Accounts Standardization & Redesign Technology Assessment & Rationalization • Current UMass Product Assessment/Rationalization • Product Assessment – Human Resources / Finance / Research • Product Assessment – Student • Enterprise-Wide Reporting & Analytics Assessment • Enhance System Security, Identity, Privacy Protections Technology Procurement & Implementation • Human Resources / Finance / Research Procurement • Student Procurement • Implementation for Human Resources / Finance / Research • Implementation for Student
