FIPS 140-3 verified and compliant encryption for data at rest and in transit HIPAA compliance, including execution of a Business Associate Agreement/Data Management and Confidentiality Agreement (Attachment B) Fully compatible with Analog or SIP trunking 99.9% or higher uptime SLA Ability to send/receive faxes via: Web portal Email (Email-to-Fax, Fax-to-Email) API integrations MFP (Multi-Function Printer) devices Fax number portability and provision of new fax numbers Support for high-volume faxing and broadcast faxing Support for a Parent-Child account configuration where agency services would roll up to a master account supported by EOTSS Secure storage and archival with configurable retention periods per individual sub-account Detailed audit logs and reporting capabilities Role-based access controls and user management Redundancy and disaster recovery mechanisms
