Specifications include, but are not limited to: The City of Somerville is seeking a qualified firm to provide managed hosting and development consultation services for our Drupal 9 website. The selected firm will be responsible for: Website Hosting: The vendor will create deployment environments on its virtual servers, including a Dev Server, a Staging/Test Server, and a Production Server, within three (3) business days of the contract start date. Each environment will be configured to the specifications provided by the City, and will serve to host the City's website, SomervilleMA.gov, which currently operates on the Drupal 9 CMS. The vendor will provide telephone and email support with a two-hour (2) response time from 8 a.m. to 6 p.m. EST Monday through Friday. The vendor will provide 24x7 monitoring of system outages with a two-hour (2) response time, and monthly website access uptime of 99.9%. The vendor will provide security measures that prevent breaches (including SQL injections and spam) or attacks (such as DDoS) and access to confidential data collected and stored. In addition, the vendor will notify the City immediately of any suspected or actual breach, investigate the source of the breach, and implement changes to remove the risk. Drupal 10 Upgrade: The vendor will be required to upgrade our website to Drupal 10 by November 2023, in line with the end of life for Drupal 9. Site Configuration Access: The City of Somerville must have access to change website views, blocks, content types, and other site configuration settings. The City is open to collaborating with the vendor using version control software like GitHub or GitLab. An alternate workflow could involve the City making changes in the Drupal GUI, with the vendor implementing config ignore to prevent configuration changes from being overwritten. Large File Management: The City must have the ability to upload and manage large files. We currently use Amazon S3 for this purpose and expect the vendor to support this or provide a comparable solution. Website Search Platform: We require a robust website search platform that we have the ability to edit. Currently, we use Swiftype and Elasticsearch. The vendor should be able to support these platforms or provide a comparable solution.
