1. Executive Level Writing – Some staff have executive level writing responsibilities including originators, senior managers, directors, and others who produce writing frequently shared with executive leaders and external stakeholders. This writing often serves as public facing representation of MassHousing and may shape how it is perceived by external audiences. 2. Technical Writing – Some staff have technical writing responsibilities. This type of writing contains detailed information about our business. These documents often use existing templates, and occasionally staff must update existing templates or draft entirely new templates. This writing often combines descriptive narrative and detailed analysis of complex topics for the consumption of internal and external audiences. 3. General writing – All staff have general writing responsibilities including internal and external emails, meeting notes, status reports, project plans, etc. This writing is a core part of each employee’s skill set and is critical in conveying agency positions, the priority order of different steps in a process, gating items for next steps, and miscellaneous technical information.
