A. Initial Assessment – Review of the inventory, assessment of the system architecture and equipment for efficiency, recommendations for improving routine support criteria and eliminating emergency maintenance situations; and implementation of security and access controls to minimize the possibility of data breaches. B. Desktop application Support – Performance of basic support functions, including the installation of PC’s, laptops, PDA’s, smart boards, printers, peripherals and office software; diagnosis and correction of desktop applications problems, configuring of PC’s and laptops for standards applications; identification and correction of user hardware problems, with advanced troubleshooting as needed. C. Server and Workstation Administrative Services • The airport office network currently includes 30+ win 10 workstations, 2 windows servers, 7 laptop computers and 10 tablets. Office 365 version of Microsoft Software. HVAC Controller computer in the Operations Building required windows XP at this time.
