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Website Usability Study


Location
Maryland
Publication Date
05/18/2020 10:28 AM EDT
Closing Date
05/28/2020 02:00 PM EDT
Issuing Organization
State of Maryland-Office of the Courts
Solicitation Number
Description

Specifications include, but are not limited to: 2.3.2 The usability study shall include, but not be limited to the following: i. Up to 15 task-based user tests with incentive. The judiciary can provide assistance on specific tasks; ii. Google Analytics to be provided for further information and guidance; iii. Surveys, focus groups, or other methods will be considered; iv. User "heatmap" analysis; v. Report summarizing analysis and findings which includes detailed recommendations on how the site can be updated to improve usability, with particular emphasis on navigation menu structure; vi. This study should focus on menu and user navigation

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