Specifications include, but are not limited to: A. Supply and deliver New Holland Original Equipment Manufacturer (O.E.M.) repair and replacement parts. B. Parts: (1) All parts must be better than or equal to the original parts (2) Contractor shall use new O.E.M parts unless prior approval is granted by the City Fleet Management supervisor for alternate parts to be utilized. New parts shall be the latest model and of the best quality and highest grade workmanship. (3) Genuine Original Equipment Manufacturer (O.E.M) parts is defined in connection with the vehicle’s manufacturer meaning the manufacturer that designed and manufactured the parts, then distributed them by authorized divisions, subsidiaries or dealerships for that brand. (4) Contractor agrees that if non-O.E.M (CAPA certified after-market part), used, rebuilt or reconditioned parts are used in repairs, such parts will be of sufficient quality to restore the vehicle to its pre-loss condition, and CAPA shall be warranted for rust- through the same as new O.E.M parts. All of which must be better than or equal to the original parts. (5) Replacement parts shall be noted on the invoice as new, aftermarket or used as applicable. (6) The City will make the final determination on which type of parts based on various factors including vehicle age, mileage, vehicle retention and estimate of repair costs. (a) As a standard, new parts are considered ‘O.E.M parts. (b) Abbreviations to be used in identifying replacement parts are as follows: ((1)) “N” = New and means ‘O.E.M’ only. ((2)) “AM” = Aftermarket ((3)) “U” = Used meaning Like in Kind and Quality (7) Contractor shall supply original manufacturer part crossover numbers for parts which are not manufactured by the equipment manufacturer. (8) The City, at its option, may furnish the vendor with parts to be used in making repairs and the vendor must not exceed labor costs comparable of installing new parts. (9) Parts that are ordered by the City shall be delivered within two (2) business days after receipt of order (ARO) or unless an extension of time is approved by the Fleet Management. (10) All products shall be delivered, as instructed, to any City agency or facility, regardless if located within or outside City limits. (11) Contractor shall immediately notify the City and receive approval by the requesting agency and/or City Purchasing Agent if an extension is needed in delivering parts. (12) The City shall have the right to refusal and call another contractor, if more than one award is made. (13) Contractor shall allow for returns, special order, restocking fees, without fees, any/all unused parts and provide pick up service for those returns at no additional cost. All returns shall be picked up within two (2) business days of notification and a credit shall be issued within one (1) business day of pick up. (14) Parts prices will be allowed to vary according to manufacturer price schedules, but the percent discount/markup shall remain the same for the term of the award.