Specifications include, but are not limited to: 2.3.1.1 Provide up to 20 Medicaid Eligibility staff at the Medical Care Program Associate classification levels as generally described in Attachments P, Q, and R. 2.3.1.2 Have procedures in place that ensure Medicaid Eligibility staff proposed for assignment meet the qualifications as presented in this IFB and Attachments P, Q, and R and are capable of handling duties as described in Attachments P, Q, and R and this IFB. 2.3.1.3 Invoice the Department only for hours actually worked by its staff under this Contract (See Section 3.3). If a position is vacant or if a Medicaid Eligibility employee is absent due to illness, vacation, or any other reason, the Contractor may not invoice for hours the employee should have worked but failed to.