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Family Peer Support and Navigation Services


Location
Maryland
Publication Date
06/11/2019 12:50 PM EDT
Closing Date
08/13/2019 02:00 PM EDT
Issuing Organization
State of Maryland - Department of Health and Mental Hygiene
Solicitation Number
Description

Specifications include, but are not limited to: Specifically, the Contractor will provide: 1) Family Peer Support and Navigation services for families with loved ones experiencing mental health, substance use, problem gambling and/or cooccurring disorders; and 2) a Good Samaritan Ambassador Project using trained Family Peer Support and Navigation Specialists. 2.3.1.1 Establish and promote mechanisms for families to request peer support and navigation services to include at a minimum, one dedicated telephone line and email address. 2.3.1.2 Provide telephone, electronic, and in-person education and support to family members and their loved ones of an individual with a mental health, substance use, problem gambling, and/or co-occurring disorder to improve their ability to navigate and utilize the social, legal, educational and health care systems. 2.3.1.3 Connect family members and their loved ones with a mental health, substance use, problem gambling, and/or co-occurring disorder to appropriate accredited treatment and/or associated support services in the community in order to improve quality of life, prevent relapse, and sustain recovery. 2.3.1.4 Provide family members and their loved ones with resource materials regarding: local mental health, substance use, problem gambling, and/or co-occurring disorders; Maryland-specific information on how to access screening and referral for treatment; national resources; recovery support meetings; educational and support group for families; therapeutic and/or prosocial recreation; volunteer training opportunities; and other services designed to meet the needs of loved ones and the person in recovery. 2.3.1.5 Provide role modeling and advocacy for those coping with a loved one’s mental health, substance use, gambling, and/or co-occurring disorder. 2.3.1.6 Provide and document education and support to family members impacted by or identify a need for assistance in caring for someone with a mental health, substance use, problem gambling and/or co-occurring disorder. Provide and document statewide outreach and distribution of information to community based groups, organizations, social and somatic care agencies about the Family Peer Support and Navigation Services program; Assist in the development of policies and procedures for receiving and following up with referrals from the Center of Excellence on Problem Gambling (CEPG)’s Helpline Line, and update, quarterly and/or other policy and procedures as needed.

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