Contractor Responsibilities and Tasks 2.3.1 Credit Report Monitoring: 2.3.2 Continuous monitoring of credit reports from all three major credit bureaus (Equifax, Experian, and TransUnion). 2.3.3 Alerts of any changes to credit files, such as new accounts, inquiries, public records, or changes in personal information. 2.3.4 Identity Theft Monitoring: 2.3.5 Monitoring of public records, social media, and the dark web for exposure of personal identifiable information (PII). 2.3.6 Alerts regarding potential misuse of identity. 2.3.7 Alerts and Notifications: 2.3.8 Immediate alerts via email, SMS, or mobile app when changes are detected or suspicious activity occurs. 2.3.9 Credit Score Monitoring and Updates: 2.3.10 Monthly credit score updates for each monitored individual. 2.3.11 Identity Restoration Services: 2.3.12 Full-service identity restoration assistance in the event of identity theft. 2.3.13 Dedicated restoration specialists to guide affected individuals through the recovery process. 2.3.14 Customer Support: 2.3.15 24/7 access to customer support for monitored individuals.
