1163484 - Software and Implementation Services for a Permitting, Licensing, and Land-Use

Software and Implementation Services for a Permitting, Licensing, and Land-Use Software Systems Environment.

The Contractor must provide a comprehensive cloud-based enterprise permitting solution (the 'System’) that integrates seamlessly with the County’s existing ProjectDox cloud application using modern integration methods, including API connectivity. The system should effectively manage permitting and inspection processes, emphasizing the entire permit lifecycle and compliance requirements. The Contractor must also provide software, implementation services, training, and support for the new System including:

• Provide software per Attachment D - Requirements Document.
• Provide Program Management Service to provide oversight and planning for all initiatives supporting operations and maintenance of the System.
• Own the data conversion & migration function during implementation. County expects appropriate data hygiene / cleansing as part of the conversion effort.
• Provide technical and functional support for the System.
• Migrate DPS’s business workflows, databases, infrastructure to the new System.
• Migrate Documentum files into a new document management solution that interacts with or is part of the System permitting system.
• Support release planning and management to deploy defect fixes as well as enhancements to the System.
• Provide infrastructure and systems administration support to manage the System’s hardware and software.
• Support DPS’s security processes and compliance requirements for the System.