Specifications include, but are not limited to: 2.2.2 Functional Requirements & Service Level Agreement: 2.2.3 The Contractor Shall: a. Assist the Department with the implementation of any revisions to the Department’s Medicaid CAP amendment for MAP. b. Perform ongoing RMTS system administration. c. Perform monitoring of the RMTS system. d. Load and update staff pools and participant rosters in the RMTS system. e. Maintain the participants / activity / cost allocation basis database. f. Develop ad hoc reports as requested by MDoA. g. Develop and update RMTS system procedure manuals for MAP staff and Department management. h. Develop and update time study instructions for participants. i. Periodically review, at least on a semi-annual basis, its allocation and claiming methodologies as well as the program and activity coding to ensure those methodologies remain current and accurate and meet all requirements. j. Deliver recommendations and change plans for all appropriate RMTS system areas. k. Perform oversight of the RMTS process to ensure the following occur: 1) Automated audit data collection; 2) Automated supervisor validation control; 3) That supervisors are advised of missed entries; and 4) That every entry is date and time stamped
