The Contractor shall: A. Be capable of providing up to 25 One-to-One and/or Two-to-One Aides within five (5) Business Days of a request from the Contract Monitor. However, the Contractor shall not be required to provide more than 25 Aides. There is no minimum or maximum number of days for the individual One-to-One and/or Two-to-One assignments, but the typical assignment ranges from 1 day to 210 days in the CEC. B. Have a full operational office and staff in the Baltimore Metropolitan area to include at least one full-time staff member responsible for the daily operations. C. Provide One-to-One and/or Two-to-One Aides who have obtained a high school diploma and/or GED and have at least (1) one-year experience working with individuals with disabilities. D. Maintain personnel records of each One-to-One and/or Two-to-One Aide providing service to the CEC. Personnel records should include, but not limited to, personal ID (i.e. SSN) criminal background checks, and drug testing, proof of required hiring criteria. Copies of documents must be made available to the State upon request. E. Ensure that One-to-One and/or Two-to-One Aides arrive in appropriate attire as specified in the RICA – Baltimore Dress Code Policy RI.DRS.0823. Additional information regarding the Baltimore Dress Code Policy may be found at https://www.baltimorecityschools.org/page/dress-code. F. Upon request of RICA-Baltimore/CEC, ensure One-to-One and/or Two-to-One Aides arrive by 8:15 a.m. on days that school is in session and report to the Supervisor’s office for assignment of designated student to monitor throughout the school day. CEC follows the Baltimore County Public School calendar. CEC’s work schedule is typically Monday – Friday, 8:15 a.m. to 3:15 p.m. G. Upon request of RICA – Baltimore/CEC, ensure One-to-Ones and/or Two-to-One Aides arrive on time, per the Contract Monitor’s requested time for service. The Aide(s) are to report to the Contract Monitors office for assignment of a designated client to monitor for the time required. H. Prior to assignment, provide One-to-One and/or Two-to-One Aides orientation on working in a special education school environment. The orientation shall include incident reporting.