A. Building and Area Hours of Operation 1. The Western Maryland Railway Station is open year-round, seven days per week, generally from 8:00 AM to 5:00 PM, although closing times do vary throughout the year. The Station is closed on the following holidays: Thanksgiving Day Christmas Day New Year’s Day 2. The Canal Place Heritage Park is open to the public year-round. 3. The Shops at Canal Place are open year-round in general, although winter schedules/hours vary per shop. Suggested hours of operation during May 1 through October 31 are 11:00 AM to 6:00 PM Sunday through Thursday, and 11:00 AM to 8:00 PM Friday and Saturday. 4. Restrooms at Shops are opened 8:00 AM through 8:00 PM April 1 through December 31 and are generally closed January 1 through March 31, but can be opened upon request for an event. B. Personnel/Time Required 1. This contract requires the Contractor to: a. be on site or to provide on-site facility maintenance services seven days a week; b. provide janitorial services after hours on all days that the facilities are open c. be available for special events; and d. be on call for emergencies. 2. In addition to the outdoor maintenance responsibilities, this contract requires time and personnel for special seasonal and occasional events. 3. Contractor must be available by cell phone 24/7; personnel on duty must be available by cell phone while on duty. This contract is based on the Contractor providing facility maintenance services amounting to 4,000 regular hours, 300 hours for additional seasonal and special events and emergency response, and janitorial services amounting to 1,700 hours, for a grand total of 6,000 hours. C. Separately Contracted Services (Not a part of this contract - Contractor will supervise these services) 1. Snow removal services for the parking lots and driveways 2. Exterior window cleaning of Western Maryland Railway Station and Elevator Tower 3. Professional carpet cleaning services at the Western Maryland Railway Station 4. Other specific services as necessary upon request, or with authorization, of CPPDA staff